Last Updated: November 2025

Welcome to Bala Ji Enterprises, your trusted and professional home appliance repair service provider in Surat, Gujarat.
We specialize in repairing Air Conditioners (ACs), Washing Machines, Refrigerators, and Microwaves with expert care and fast service.

We value your trust and are fully committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or avail our services.

Information We Collect

We may collect the following personal and service-related information from you:

We collect your full name, phone number, and email address through our contact or enquiry forms.
We may also collect appliance details related to services like AC repair, washing machine service, refrigerator repair, and microwave maintenance.
Optional information provided for offers, feedback, or special service requests may also be collected.

We collect only the data necessary to provide and improve our services effectively.

How We Use Your Information

Your information helps us to deliver better and faster services. We use your data for the following purposes:

To respond to your service enquiries or confirm bookings.
To provide updates, offers, and seasonal service discounts.
To improve our customer experience and website performance.
To send service notifications, invoices, and customer support messages.

We never sell, rent, or share your personal information with any unauthorized third parties.

Cookies and Tracking

Our website may use cookies and tracking tools such as Google Analytics to understand visitor behavior and improve website performance.
Cookies help us serve you better by personalizing your experience. You can disable cookies anytime in your browser settings if you prefer.

Third-Party Services

We may rely on trusted third-party platforms like Google, hosting providers, and payment gateways to manage our website and services.
These partners follow their own strict privacy policies and industry-standard data protection practices.

Data Security

We adopt proper technical and organizational security measures to safeguard your data from unauthorized access, loss, misuse, or alteration.
Your information is stored securely and used only for legitimate business purposes.

Your Consent

By visiting our website, filling enquiry forms, or contacting us for services, you consent to the collection and use of your information as outlined in this Privacy Policy.

Your Rights

You have full control over your personal data. You may request correction, update, or deletion of your personal information.
You can also opt out of receiving marketing messages or promotional updates at any time.

Contact Us

For any questions, requests, or concerns regarding this Privacy Policy, please reach us at:

Phone: +91-7383435331
Email: balajienterprises.srt@gmail.com
Address: Hanuman Residency, Near Deep Darshan School, Dindoli, Surat, Gujarat – 394210