Last Updated: November 2025

Welcome to Bala Ji Enterprises, a trusted home appliance repair service provider in Surat, Gujarat.
By accessing or using our website (balajiacservice.in) and services, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before using our services.

1. Services
Bala Ji Enterprises provides professional repair, maintenance, and servicing of Air Conditioners, Washing Machines, Refrigerators, and Microwaves.
All services are offered subject to the availability of technicians and parts.
We aim to provide high-quality, timely, and reliable repair solutions at affordable prices.

2. Service Booking & Confirmation
Customers can book repair services through our website, phone, or enquiry form.
Once a service request is submitted, our team will contact you for confirmation and scheduling.
Service appointments are subject to technician availability.
Bala Ji Enterprises reserves the right to accept or decline any booking request at its discretion.

3. Pricing & Payments
Service charges may vary depending on the type of appliance, problem, and required parts.
All charges will be informed to the customer before the repair work begins.
Payments can be made via cash, UPI, or online transfer upon completion of service.
Any replacement parts used are billed separately.

4. Warranty & Liability
We provide a limited service warranty on select repairs, depending on the nature of the issue and parts used.
Warranty is not applicable to physical damage, mishandling, or issues arising from third-party interference.
Bala Ji Enterprises shall not be liable for any indirect loss, damage, or data loss caused during or after service.

5. Customer Responsibilities
Customers must ensure that appliances are easily accessible for repair or inspection.
All personal data, materials, or accessories should be removed before service.
Customers should provide accurate contact and address details to ensure smooth communication.

6. Cancellations & Rescheduling
Service appointments can be rescheduled by contacting us at least 2 hours prior to the scheduled visit.
In case of cancellation after technician dispatch, a nominal visiting charge may apply.

7. Privacy Policy
Your personal data (such as name, phone number, email, and service details) is handled as per our Privacy Policy, which outlines how we collect, use, and protect your information.

8. Third-Party Links
Our website may contain links to third-party websites or resources.
We are not responsible for the content, accuracy, or privacy practices of those websites.

9. Changes to Terms
Bala Ji Enterprises may update these Terms & Conditions from time to time.
Any changes will be posted on this page with the revised date.
Continued use of our website or services indicates your acceptance of the updated terms.

10. Contact Us
For any questions or concerns regarding these Terms & Conditions, please contact us:

📞 Phone: +91-7383435331
📧 Email: balajienterprises.srt@gmail.com
📍 Address: Hanuman Residency, Near Deep Darshan School, Dindoli, Surat, Gujarat – 394210